Salesforce integration

Leverage the power of your digital assets by integrating them in the Cloud or On-Premise.

Integration

ForceComprehensive commands about 20 years of experience in custom software development. Our expertise enables us to help clients to seamlessly integrate Salesforce with other complex systems.

1

Smart and connected customer experiences

Our Salesforce enterprise integration application solution empowers organizations to deliver smart and connected customer experiences across various touchpoints including apps, data, and devices powered by the MuleSoft Anypoint Platform.

2

Enterprise-level integrations

ForceComprehensive end-to-end Salesforce developers comprehensively understand the MuleSoft Platform to develop enterprise-level integrations that help users access their data from a wide variety of competing platforms.

3

Digital ecosystems connection

ForceComprehensive connects our client's digital ecosystems and implements their digital strategies by integrating APIs, applications, ERPs, data sources, and third-party solutions based on business requirements.

Accordingly, our clients get cost-effective Salesforce integration that helps them to:

Connect

Connect front office teams, departments like marketing, sales, and customer support with the back-office teams, departments like production, logistics and finance/accounts.

Automate

Automate end-to-end business processes.

Enable

Enable marketing and sales reps to access their respective Salesforce functionality.

Enhance

Enhance user experiences by enabling seamless authentication across tools.

Access

Access a 360-degree customer view.

Deliver

Deliver reliable customer experiences.

Secure

Secure integrations with API-led connectivity that eliminate complex custom codes and that instead optimize business agility with application networks.

Optimize

Optimize process efficiency, productivity, and costs by integrating Salesforce with other systems.

We can provide all the required Salesforce integration expertise that organizations need ranging from offering direction for optimal integration to providing help in implementing complex Salesforce integration projects.

Out-of-the-box integration software rarely solves the specific needs that organizations have. Consequently, enterprises turn to experts to help them find customized solutions to their unique set of challenges.

  • Integration with multiple systems from multiple vendors.
  • Integration scenarios that demand flexibility and scalability.
  • Integration of on-premise systems to cloud-based Salesforce.
  • Instant data synchronization.
  • Integration with custom solutions.
  • Full visibility requirements for information flow between integrated applications.
  • Integration of CRM solutions across branches separated by distance and borders.
  • Other integration challenges we solve include security, business logic, user interface and identity integrations.

As Salesforce integration specialists, ForceComprehensive has never come across an integration challenge that we couldn't handle. We solve any and all Salesforce-related challenges.

Successful Salesforce integrations demand the highest level of expertise and an in-depth understanding of external tools. Apt tool selection and integration are paramount for seamless data flow required for automated data synchronization, single access for users, and access of data across departments. Here are some of the standard integrations we deal with.

Integration of Salesforce with ERPs allows alignment between sales and resource management processes.

ForceComprehensive provides Salesforce integration with common ERP systems like Oracle ERP, Workday, NetSuite, SAP, Sage, Infor, Microsoft Dynamics 365 Finance and Operations, Acumatica, and others.

Salesforce ERP Integration enables:

  • Sales reps get a holistic perspective of their customers since they can easily access available ERP data from within Salesforce.
  • Data is always current and consistent because it's updated on one platform and is then immediately synchronized on the other platform.
  • Integration with external systems is required.
  • Updated data on both platforms allows for efficient planning of production or procurement with demand considerations in mind.

Integration of Salesforce CRM with accounting systems enables finance teams and sales teams to share data. Accounting integrations include Zoho Books, Xero, and QuickBooks.

QuickBooks Salesforce integration

Salesforce integration with QuickBooks eliminates the need to purchase custom adapters and enables business process automation (invoicing, billing, expenses, transaction processes) through QuickBooks data synchronization for on-premises and cloud versions of QuickBooks.

ForceComprehensive uses Salesforce connectors and MuleSoft's Anypoint QuickBooks to facilitate data access that simplifies financial operations.

QuickBooks Salesforce integration fulfills the following needs for small and medium-sized businesses:

  • Use customized dashboards and reports in Salesforce to improve visualization and forecasts that allow sales teams to gain insights from financial data.
  • Customize QuickBooks based on business process.
  • Enhance QuickBooks functionality using development and administration tools provided by Salesforce.
  • Allows sales teams to manage invoices, enrich customer profiles, and manage intercompany transactions.
  • Salesforce QuickBooks integration enables the synchronization of several objects between the two applications, e.g., Invoice, Credit Memo, Vendor, Bill, Customer, Purchase Order, Vendor Credit, Expense, Bill Payment, Payment, and Report.

Aligning siloed sales and marketing teams begins with seamless information exchange between both parties. Popular marketing automation integration requests include Salesforce CRM to MailChimp, Eloqua, Constant Contact, HubSpot, and Marketo.

Integrating the systems that both parties use allows sales and marketing to work as a unit which has the following benefits:

  • Both teams can quickly re-engage cold leads.
  • Improve lead nurturing by making it more efficient.
  • Allow sales and marketing efforts/campaigns become more transparent.
  • Provide a congruent customer experience.

In today's always-connected world, companies must deliver personalized customer experiences by staying ahead of news, opinions, pundit, and customer thoughts. Integrating social media with internal systems has, therefore, become a business necessity.

ForceComprehensive integrates social media platforms like Twitter, LinkedIn, and Facebook, to benefit companies in the following ways:

  • Sales and marketing reps can track their prospects activities and adjust their strategies in line with current events like promotions, financial positions, investment opportunities, etc.
  • Companies can keep track of their visibility and improve their social media performance.

ForceComprehensive can connect Salesforce to third-party CTI systems or activate the Salesforce CTI toolkit (Open CTI). With Open CTI organizations can:

  • Gain from the advantages of platform and browser agnostic CTI systems. (Windows, Linux, Mac/Chrome, IE, Mozilla, and Safari).
  • Create call control tools that are fully integrated with Salesforce.
  • Build CTI that integrate with Salesforce without the need for cumbersome CTI adapters.

Generally, CTI integration allows companies to:

  • Identify and route calls.
  • Enable PSTN and VoIP calling within Salesforce.
  • Boost service speed and quality.
  • Automatically record and log calls.
  • Analyze relevant KPIs.
  • Increase sales.

ForceComprehensive can provide Salesforce eCommerce integration, which allows businesses to improve customer service and increase revenue. Common Salesforce eCommerce integrations include PayPal, Skrill, Zuora, WooCommerce, Shopify, and Magento.

Some of the benefits to users include:

  • Personalized sales and marketing promotions or campaigns.
  • Enriching customer profiles with discrete data (browsers, social media, sales/order) for improved cross-selling and up-selling.
  • Enabling customer self-service through access to customer, inventory and order portals.
  • Improving inventory management.
  • Enhancing demand forecasts.

Organizations use email, personal planner, and dedicated collaboration systems for seamless workflows like managing and storing documents, collaborating/brainstorming in documents, Instant Messaging, setting tasks, etc.

Integrating Salesforce to productivity and communication tools (e.g., Gmail, Office 365, Outlook, SharePoint, DocuSign, Slack, Smartsheet, and Jive), affords employees more flexibility to collaborate and avoid issues like:

  • Downtime when moving from one system to another.
  • Decreased productivity.
  • Document duplication.
  • Misplaced licenses.
  • Customers disconnected from services.

Other Salesforce integrations we work with include:

  • ITSM integrations, e.g., ServiceNow, BMC Remedy, and JIRA.
  • Project management integrations, e.g., Conga, Drawloop, Wrike and Basecamp.
  • Customer service integrations, e.g., ManageEngine and Zendesk.
  • Survey software integrations, e.g., Qualtrics and SurveyMonkey.
  • CRMs and database integrations, e.g., Zoho CRM, HubSpot, Pipedrive, Nimble, etc.

Let's collaborate

Contact us to find out how you can seamlessly integrate Salesforce to the tools that you use.

Our Salesforce integration approach

  • 01

    Point-to-point data or API integration solution

    This solution occurs between Salesforce and other systems and works well for clients that only need data exchange between two systems.

    The solution may have limited points of integration, scalability, and flexibility options, but it is suitable for most needs.

  • 02

    Comprehensive integration server solution

    It includes a wide variety of solutions hosted on-premises or in the cloud, and may involve the use of enterprise service bus (ESB) or Hub-and-spoke models to integrate disparate systems.

    This solution is best suited for small and large organizations that have several different systems that exchange large amounts of data.

Why choose us?

Comprehensive analysis and mapping of your business objectives that salesforce integration solutions can support.

Wide-ranging integration Salesforce solutions, development & implementation.

Connect digital ecosystems and implement bespoke digital strategies to improve business.

Deliver smart and connected customer experiences across various touchpoints.

Reliable post-deployment support and maintenance. Including assistance with data governance initiatives.

Highly qualified Salesforce developers and consultants.

Deep understanding and proven technical expertise of the Salesforce platform and other systems.

20+

20+ years of experience in Enterprise consulting and custom software development.

Looking for another Salesforce service?

ForceComprehensive's team provides variety of other Salesforce solutions and services which could be suitable for your organization.

Salesforce consulting

Consulting

Learn more

Customization

Customization

Learn more

Extension capability

Extension capability

Learn more

Administration

Administration

Learn more

Let's collaborate

Get in touch and let us know about your integration challenges, and we'll do an excellent job to unburden and empower you to do what you do best.